Aug 1, 2024
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Aug 11, 2024
ALOE provides a SaaS solution for bike shops to manage their rental activities. These shops face several challenges:
Inefficiently recommending the most suitable bike models to customers based on factors like height, road terrain, and ride duration.
Presenting information in lengthy text on websites makes it difficult for customers to compare options and choose the right bike.
Most customers prefer visiting the shop in person or calling directly rather than renting online.
During peak seasons or holidays, this can overwhelm shop staff, leading to delayed responses and unsatisfied customers.
Leveraged previous experience to quickly prompt and deploy two AI chatbots for bike shops in just one hour:
Trained the chatbots using product details from the shops' existing websites.
Chatbots interact with customers by asking about specific needs (e.g., height, terrain, duration) and recommending the most relevant products.
Provided direct links to product pages for easy access.
The chatbots have simplified the work for shop owners and staff by answering customer requests in real time, enhancing efficiency and customer satisfaction.