Real-time user journey tracking

Real-time user journey tracking

Built for

Built for

Built with

Built with

Overview

Overview

I automated user behavior analysis for our SaaS product development.

I automated user behavior analysis for our SaaS product development.

Key skills

Key skills

AI & No-code

AI & No-code

AI & No-code

AI & No-code

AI & No-code

AI & No-code

AI & No-code

AI & No-code

AI & No-code

AI & No-code

AI & No-code

AI & No-code

AI & No-code

AI & No-code

AI & No-code

Product Management

Product Management

Product Management

Product Management

Product Management

Product Management

Product Management

Product Management

Product Management

Product Management

Product Management

Product Management

Product Management

Product Management

Product Management

Dates

Dates

Jul 9, 2024

-

Aug 11, 2024

Industry

Industry

Hospitality

Hospitality

Challenges

Challenges

Since ALOE's SaaS launch in May 2024, the team has had limited first-hand user insights, making it challenging to make informed product decisions and set priorities.

Actions

Actions

I integrated the SaaS platform with Amplitude to capture key user actions and built an automated workflow using Airtable and Zapier to analyze transaction failures:

\- Stripe payment failures trigger a Zapier notification to the PM on Discord.

\- The PM reviews user actions in Amplitude to identify issues and inform product decisions.

In one month, I analyzed over 250 orders, proposed 24 new features based on user insights, and addressed over €11k in potential revenue loss.


Results

Results

24+

new features discovered from user insights (in 1 month)

24+

new features discovered from user insights (in 1 month)

24+

new features discovered from user insights (in 1 month)

250+

transations analyzed (in 1 month)

250+

transations analyzed (in 1 month)

250+

transations analyzed (in 1 month)

11k €+

revenue loss addressed

11k €+

revenue loss addressed

11k €+

revenue loss addressed

Bring your bright ideas to life,
from today

Book a talk

ENJINN

Bring your bright ideas to life,
from today

Book a talk

ENJINN

Bring your bright ideas to life, from today

Book a talk

ENJINN